After some delay, the Galaxy Fold is finally ready for commercial launch. Samsung today announced the launch of the Galaxy Fold, available in Korea on 6 September, followed by select countries including France, Germany, Singapore, U.K., U.S., and more in Cosmos Black and Space Silver. The device will be available in Singapore from 18 September.
Pricing and Availability in Singapore
The Galaxy Fold in LTE variant will be available in Singapore at the recommended retail price of S$3,088, in two colour variants: Cosmos Black and Space Silver. The Galaxy Fold in LTE variant in Cosmos Black will be available from 18 September and the Galaxy Fold in LTE variant in Space Silver will be available from 21 September.
The device will be available for purchase at selected local telecommunication operators (M1, Singtel and StarHub) and Samsung Experience Store at VivoCity.
Galaxy Fold Premier Service in Singapore
Consumers who purchase the Galaxy Fold in LTE variant will get to enjoy the Galaxy Fold Premier Service. The customer care program is dedicated to Galaxy Fold in LTE variant owners, providing them with “a suite of service offerings specially designed to give them peace of mind and the best possible device experience”. It appears to be a move by Samsung to assure customers in wake of the initial botched launch, which is of course welcome. The service includes:
- 24-hour Concierge Support via Samsung Members app
- Door-to-Door pick-up and delivery service for device repair (up to two times only)
- One-time screen replacement or repair upon payment of a deductible of $200
Galaxy Fold in LTE variant customers can also enjoy additional complimentary customer service benefits, such as 30-day 1-for-1 exchange for functional defects, data transfer assistance, diagnostic checks, onetime 1-to-1 in-box accessories exchange , and dedicated and priority queue at authorised Samsung Customer Service Centres at VivoCity and Westgate. The Galaxy Fold Premier Service is valid for 12 months from the date of purchase of the new device.
The box includes a pair of Galaxy Buds, fast charger, USB OTG connector, and an Aramid Fiber Cover for the phone. The inclusion of the Galaxy Buds is a nice touch given the lack of an audio jack on the phone, and the cover will provide necessary protection given that covers for this phone will most likely be hard to come by.